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TO IMPROVE EFFICIENCY IN THE DELIVERY OF PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE
PURPOSE OF CITIZEN’S CHARTER
To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.
DENR MANDATE
The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country’s environment and natural resources.
VISION
A nation enjoying and sustaining its natural resources and a clean and healthy environment.
MISSION
The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders’ participation in the protection, conservation and management of the environment and natural resources for the present and future generations.
In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:
Click to see Procedure for Filing of Complaints:
Click to see process flow:
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DENR CENR, PENR AND REGIONAL OFFICES |
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ADMIN AND FINANCE SECTOR (INTERNAL AND EXTERNAL SERVICES) |
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ISSUANCE OF CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC. |
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AUTHENTICATION OF RECORD/S |
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PROCESSING OF PAYMENT OF CLAIMS |
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ADMIN AND FINANCE SECTOR (EXTERNAL SERVICES) |
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SALE OF BIDDING DOCUMENTS |
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FORESTRY SECTOR (EXTERNAL SERVICES) |
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ISSUANCE OF PRIVATE TREE PLANTATION REGISTRATION (PTPR) |
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ISSUANCE OF CERTIFICATE OF VERIFICATION (COV) FOR THE TRANSPORT OF PLANTED TREES WITHIN PRIVATE LAND, NON-TIMBER FOREST PRODUCTS EXCEPT RATTAN, AND BAMBOO |
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ISSUANCE OF CERTIFICATE OF LUMBER ORIGIN (CLO) FOR PROCESSED LOGS/LUMBER FROM WOOD PROCESSING PLANT (WPP) TO OTHER WPP OR DESIRED DESTINATION |
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APPLICATION FOR CHAINSAW REGISTRATION |
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ISSUANCE OF TREE CUTTING AND/OR EARTHBALLING PERMIT FOR TREES AFFECTED BY PROJECTS OF NATIONAL GOVERNMENT AGENCIES (DPWH, DOTR, DepEd, DA, DOH, CHED, DOE, and NIA) |
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ISSUANCE OF TREE CUTTING PERMIT FOR PLANTED TREESAND NATURALLY GROWING TREES FOUND WITHIN PUBLIC PLACES (PLAZA, PUBLIC PARKS, SHOOL PREMISES OR POLITICAL SUBDIVISIONS FOR PURPOSES OF PUBLIC SAFETY) |
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ISSUANCE OF PRIVATE LAND TIMBER PERMIT (PLTP) FOR NON-PREMIUM SPECIES, OR SPECIAL PLTP (SPLTP) FOR PREMIUM/NATURALLY-GROWN TREES WITHIN PRIVATE/TITLED LANDS |
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LANDS SECTOR (EXTERNAL SERVICES) |
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ISSUANCE OF CERTIFICATION OF LAND STATUS AND/OR CERTIFICATION OF SURVEY CLAIMANT |
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ISSUANCE OF SURVEY AUTHORITY |
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APPLICATION FOR FREE PATENT (AGRICULTURAL) |
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APPLICATION FOR FREE PATENT (RESIDENTIAL) |
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DENR REGIONAL OFFICE
ADMINISTRATIVE AND FINANCE
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DISBURSEMENT FOR NGP PAYMENTS |
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ISSUANCE OF CERTIFICATE OF PAYMENT/ REMITTANCE (HDMF, BIR, GSIS, PHILHEALTH AND OTHER REMITTANCES) |
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PROCESSING OF RETIREMENT BENEFIT |
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PHILGEPS POSTING |
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PREPARATION AND PROCESSING OF TRAVEL ORDERS |
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PREPARATION OF NOTICE OF TRANSFER ALLOCATION TO PENROs |
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PREPARATION OF SUB-ALLOTMENT ADVICE TO PENROs |
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PREPARATION AND PAYMENT OF INFRASTRUCTURE PROJECTS |
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BILLING FOR NATIONAL GREENING PROGRAM CONTRACTS (PENRO) |
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PROCESSING OF LEAVE APPLICATION |
BIODIVERSITY
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AFFIDAVIT OF UNDERTAKING (AU), MEMORANDUM OF AGREEMENT (MOA) WITH THE DENR AND ISSUANCE OF GRATUITOUS PERMIT (GP) |
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CERTIFICATE OF WILDLIFE REGISTRATION |
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ISSUANCE OF LOCAL TRANSPORT PERMIT FOR WILDLIFE |
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ISSUANCE OF PERMIT FOR REGISTRATION AS IMPORTER/ EXPORTER OF WOOD MATERIALS |
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ISSUANCE OF PERMIT FOR WSUP, WCP, WFP |
FORESTRY
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ISSUANCE OF CERTIFICATE OF REGISTRATION TO LUMBER DEALER |
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ISSUANCE OF LAND TENURE INSTRUMENTS (FLAg/FLAgT, SLUP, IFMA, SIFMA, FLGMA AND CBFMA |
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ISSUANCE OF WOOD PROCESSING PLANT PERMIT (WPP)- RESAW/ SAWMILL/RE-SAWMILL/CHIPPER |
LANDS
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ISSUANCE OF CERTIFICATION OF CADASTRAL COST, STATUS LOT, AUTHENTICATION, ETC. |
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APPROVAL OF SURVEY PLANS |
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ISSUANCE OF CERTIFICATION OF CADASTRY |
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ISSUANCE OF PROCLAMATION/ RESERVATION, /SPECIAL PATENT |
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REQUEST FOR CERTIFICATION AS TO ALIENABLE AND DISPOSABLE, RESIDENTIAL, COMMERCIAL AND AGRICULTURAL LOT |
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REQUEST FOR THE APPROVAL OF REVOCABLE OR PROVISIONAL PERMIT APPLICATIONS |
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ISSUANCE OF CERTIFICATE OF NO PENDING ADMINISTRATIVE CASES/ CERTIFICATE OF DECEASED PERSON |
- Details
- Category: Transparency
- Published: 07 July 2016
