CSC monitors frontline service of government offices
More than 1,000 government offices were subjected this year to the Report Card Survey (RCS), a tool used under the Anti-Red Tape Act (ARTA) to check frontline service. This was disclosed by CSC Chair Francisco T. Duque III.
The RCS is an instrument used to check agency compliance with the ARTA provisions, to gauge citizens’ satisfaction with the quality of government services, and to ask the citizens to directly rate the performance of government offices in frontline service delivery.
Under the said survey, a service office is evaluated based on two core areas: compliance with ARTA provisions and overall client satisfaction. Agencies are rated depending on their numerical scores: 90-100 (Excellent); 80-89.99 (Good); 70-79.99 (Acceptable); and 69.99 and below (Failed).
As of September 30 this year, 1,004 service offices nationwide were subjected to RCS. The CSC said that for 2014, it has shifted the focus of the RCS to cover government agencies with the most complaints based on the data gathered from the government’s central helpline, Contact Center ng Bayan (CCB).
Agencies rated as ‘Excellent’ in the RCS are awarded the CSC Seal of Excellence. Among the past awardees are Commission on Higher Education (CHED), Department of Trade and Industry (DTI), GSIS, and Home Development Mutual Fund (Pag-IBIG Fund).
“We are now seeing concrete progress in the government’s campaign to fight red tape. Beyond the RCS results, we have also seen a downward trend in the number of red tape-related complaints lodged against these agencies through the CCB in the first half of 2014, compared with the latter half of 2013,” CSC Chair Duque said.
From 2010 to present, the CSC has partnered with civil society organizations, the media, and other institutions that promote good governance to carry out and monitor the ARTA Law implementation. ARTA provision includes observance of the No Noon Break policy, Anti-Fixer campaign, and posting of the Citizen’s Charter, among others.
EMB educates operators and drivers on renewable energy
Atty. Jonathan P. Bulos (right photo), Regional Director of the Environment Management Bureau (EMB), gives his welcome message to the participants during the forum on Renewable Energy. Left photo shows him award the Certificate of Appreciation to Engr. Jeriel G. Militar (right, left photo) after his lecture on “Renewable Energy”.
Taxi operators and drivers in this city were informed about the many benefits of using renewable energy sources during a one-day forum on “Renewable Energy and LPG Utilization as Alternative Fuel for Vehicles” organized by the Metro Iloilo Airshed (MIA) at the Sarabia Manor Hotel, recently.
“This joint activity with the Land Transportation Office (LTO) and the Land Transportation Franchising and Regulatory Board (LTFRB) aims to educate our taxi operators and drivers on the environmental and health benefits of using clean alternative fuel such as the Liquefied Petroleum Gas (LPG). The less they emit toxic gases into the atmosphere, the less they contribute to air pollution,” said Atty. Jonathan P. Bulos, Regional Director of the Environmental Management Bureau (EMB) which chairs the Metro Iloilo Airshed.
Taxi operators and drivers are gathered in the said forum since they are the immediate stakeholders and are seen as potential partners of the MIA in bringing down air pollution in the city.
A Department of Energy (DoE) 2010 Preliminary Data shows that the road transport has a greater fuel consumption of 92% while the water transport is only 8%. As to petroleum oil mix consumption, the transport sector eats up 71% while the industry consumes 11% followed by commercial and residential sectors with 8% each and the agriculture sector with only 2% consumption.
“We need to shift to renewable energy sources since most of the energy we use today come from burning of fossil fuels (oil, coal and natural gas). The burning of fossil fuels produced a lot of harmful by-products such as carbon dioxide, nitrogen oxide and heavy metals [that pollutes the air],” disclosed Engr. Jeriel G. Militar, Project Director of the Central Philippine University-Association of Renewable Energy Center (CPU-AREC). Other renewable energy sources being tapped are biomass, geothermal, solar, hydropower, ocean and wind, Engr. Militar added.
The Metro Iloilo Airshed has one of the most active Governing Board in the country that vigilantly monitors the air quality status in the City of Iloilo. The DENR Administrative Order No. 2005-11) dated June 10, 2005, designates the Metropolitan Iloilo Airshed and created its Governing Board. An airshed is defined as “a region sharing a common flow of air, which may become uniformly polluted and stagnant.”
DENR Secretary Ramon J.P. Paje issued an administrative order that states “Starting January 01, 2016 all new passenger and light duty motor vehicle types to be introduced in the market shall comply with EURO 4 emission limits subject to EURO IV fuel availability." Euro 4 is a European emission standards that define the acceptable limits for exhaust emissions of new vehicles. It helps limit toxic gases emissions into the air, such as nitrogen oxides (NOx), total hydrocarbon (THC), non-methane hydrocarbons (NHMC), carbon monoxide (CO) and particulate matter (PM) for most vehicle types.
Secretary Ramon Paje's Letter to CO-workers
The latest Social Weather Stations survey on the Net Satisfaction with National Administration showed that a good majority of the Filipino people are satisfied with the government's performance in environmental protection. According to the second quarter survey, 65% of the people .... >>more